Tale of an enormous teaching failure

So here on this blog, when I talk about teaching, I talk a lot about things that I’ve tried that have been successful, to one degree or another. I think that’s in line with most library literature: we talk mostly about our successes because we’re so eager to prove how valuable we are. We hide our failures.

I’ve had a lot of teaching failures. I hinted at this, I guess, in a previous post on why I change what I teach. One of the reasons I listed was to fix mistakes. Sometimes the mistakes are small but there was one semester when an entire course that I was teaching crashed and burned.

Today, I tell the tale of that course.

At my institution, one-credit freshman seminars can be taught my any teaching faculty from any department on an extra service basis. The main attraction to teaching one, besides the extra money, is that you’re allowed to teach whatever you want.

Whatever. You. Want.

You know, as long as you make time for the occasional lesson or activity that helps students learn how to be successful in college. But in the time that I’ve been teaching the course, there’s never been any monitoring of how much of this you actually do or how successful you are at it. The students do get an evaluation at the end where one of the questions asks them whether they feel the course helped them understand college life a little better but, unlike official course evaluations, those evaluations are not used as part of a formal assessment process. They don’t become part of your tenure or promotion packet (unless you want them to) and your supervisor doesn’t see them.

What I’m saying is that instructors are given a lot of room to experiment.

Needless to say, the information literacy department where I work saw a lot of opportunity here. For those who wanted to take on the extra work (and get paid the extra money), this was a good opportunity to bring IL to a wider audience.

But it couldn’t be called that. It was made clear  early on that while we certainly could shape a course around “how to use the library,” the chances that it would be attractive to students was low. Which was fine with me, since I’ve never been a big fan of the “how to use the library” aspects of IL.

So I brainstormed a few ideas and the one that I landed on was this: Millennials in the Media. Basically, as a(n older) member of the millennial generation, I had become annoyed over how millennials were portrayed in pop culture and the media, as if we were all born with smartphones in our hands. I wanted to teach a course in which students would have a chance to critically analyze how these portrayals of young people affected real life perceptions of them. I felt that students would be interested in this topic because they were also members of the millennial generation, albeit at the opposite end of that generation from me.

This topic has, I believe, some relationship to information literacy but it was pretty far outside anything I had taught before. I spent the entire summer leading up to the course reading as much as I could, planning and re-planning the course itself until I thought I had something pretty good.

If you’ve been paying attention up to this point, you know what happened: the course bombed. Pretty much from week one. Week one of fourteen.

You may think this had something to do with the fact that freshmen college students these days aren’t actually millennials. Technically, they are the oldest members of Gen Z. But this was a few years ago now. That label hadn’t really caught on yet and the media was still using “millennial” as a catch-all term for “annoying young people,” especially college students.(1) So I don’t think that was quite the problem.

It’s hard to say what the problem was, exactly. Admittedly, the content of the course was weak and the way it was delivered (mostly lectures, which is unusual for me) wasn’t great either. The students were in the class somewhat by choice in the sense that they had picked this freshman seminars over others they could have taken, so I assume the topic had sparked some interest, at least for some of them. But that interest was completely absent pretty much from the start.

I mean, I thought I knew what bored students looked like from years of teaching information literacy but I had no idea. There were literally days, late in the course, where I rushed through an hour’s worth of content in fifteen minutes just so I could get the hell out of there because it was so demoralizing to stand in front of this particularly unreceptive crowd.

One thing I noticed was that students really had trouble challenging commonly-held ideas about what millennials/young people are like. Maybe they agreed with these ideas. Maybe they disagreed with them but didn’t feel like it was a big enough issue to make a big deal out of it. Maybe they disagreed but they weren’t at a point yet where they felt comfortable challenging sources of information they’d been taught to think of as “authoritative” or “reliable.” Maybe they misunderstood the entire premise of the course, which was to critically examine and in some cases challenge these ideas. Maybe it’s just that the personality of every class is different and this one was particularly tough to crack.

Whatever the reason, whenever I asked them to read an article that described millennials in openly derisive or condescending tones and asked them what they thought, the only response I could seem to get was “Sounds right to me.”

WTF.

I probably could have fixed it. The sense that the course was not working set in early enough that I probably could have changed the path I was on to make the learning experience more meaningful to students. I also could have taken some time afterward to rethink the whole thing and plan a different approach for the next year.

Instead, I let the plane go down and when it came time to plan for next year’s freshman seminar, I submitted an entirely new idea. This one is called “Empowering Yourself as a User and Creator of Information.” It is, as you might imagine, a lot more closely related to information literacy. It also did not go particularly well the first year I taught it but I saw enough promise there that I did tinker with it and had much more success with it the next few years.

This fall, I’ll be on sabbatical so I won’t be doing any teaching. I think I would have taken a break from the freshman seminar anyway to prevent it from feeling too stale. But after that first year I’ve had a lot better luck with the students I’ve encountered since then and I will miss having the opportunity to make some new connections with brand new adults.

Meanwhile, I’m lucky that the culture among freshman seminar instructors on my campus (who, again, are from all different departments and are encouraged to experiment with their topics and formats) is one where failure is an acknowledged part of the teaching process. There’s no shame in it, as much as I might cringe when I look back at my own experience.

*

(1) And look! They still are: https://www.buzzfeed.com/lyapalater/millennials-are-old

 

The role of excitement in teaching

Image by Free-Photos from Pixabay

This year was my fourth serving as a mentor for the ACRL Instruction Section Mentoring Program. If you’ve never heard of the program, it’s a great way for newer instruction librarians to make connections with more experienced ones. Monthly prompts help to facilitate the conversation but the most valuable interactions I’ve had through the program have often been when we stray a little off topic.

One such valuable interaction this year came up when my mentee commented that they weren’t sure if they would ever feel excited about teaching. This made me stop to think about my own feelings when it comes to teaching.

The thing is, when it comes to teaching, I love to make plans. I enjoy the process that goes into taking a topic that I think is worth sharing with my students and planning a lesson that introduces them to that topic and then creating an activity where they get to react to and apply this new knowledge. This aspect of teaching really taps into my creative energy and I get excited about whatever approach I’ve dreamed up. This is probably why I change what I teach so often: to keep the party going.

But when it comes to the actual act of teaching, especially standing in front of a classroom full of students, the feeling I get is something other than excitement.

It used to be that I actively dreaded teaching. I would overplan and overpractice every detail and then be unable to sleep the night before because I was still convinced that I wasn’t prepared enough and that something would go wrong. By the time I got to the actual classroom, my stomach would be churning and my hands would be shaking.

The students noticed, too. At the end of one credit-bearing course I taught, one student evaluation read, “Stop being so nervous.”

Yikes.

These days, that feeling of dread is mostly absent and teaching just feels like another, everyday part of the job. I could probably deliver the entire 50-minute spiel I give in a one-shot session in my sleep. And when things go wrong, experience has taught me that I can pretty much handle it, thanks in part to an improv class I took that helped me learn how to think on my feet and use mistakes rather than fear them.

Still. While I don’t actively dread teaching anymore, I can’t say that I feel excited about it or particularly energized by it, even when it’s going reasonably well.

Considering that teaching is a big part of my job, this might seem like a problem.

That’s because there’s a tendency to believe that in order to be a good teacher, you have to love teaching. You have to be Robin Williams in Dead Poets Society or Sydney Poitier in To Sir, With Love, otherwise you’re inevitably Ben Stein from Ferris Bueller’s Day Off or the principal from The Breakfast Club.

Incidentally, I do find that I identify with that guy from The Breakfast Club a lot more now that I’m adult than I did when I first saw the movie as a kid. You know, minus the part where he shames a student and locks him the closet. But, really. The guy had to come into work on a Saturday just to deal with the shenanigans of a bunch of detention-bound students. I’m sure he had better things to do with his day, too.

Anyway.

The point is, when I’m teaching, if I feel excitement at all, it’s not so much for the act of teaching itself as it is for what I’m teaching. I can’t muster a lot of excitement about teaching databases because I find it personally boring to do so but if you ask me to teach students about the importance and inevitability of being wrong, the role of curiosity in research, or something else I have a lot of enthusiasm for, then that enthusiasm infuses the lesson and the presentation of the lesson.

And if students are responding well to that enthusiasm, then teaching starts to feel almost like a flow state. Flow states are basically magic. I live for flow states.

But getting to that state is a lot more rare than I’d like it to be. Partly this is because I’m obligated to teach about the boring stuff more often than I have the opportunity to teach about things I’m passionate about. Partly it’s because even when I’m not personally bored, students often are and it can be hard to maintain enthusiasm in the face of such intractable boredom. The balloon deflates pretty quickly. Unless you come to class pretending to be a world-famous magician.

I shared some of this thinking with my mentee. Surprisingly, they did not run away screaming. Hopefully this is because I was able to convey that excitement for teaching is not a requirement of the job and you shouldn’t feel guilty or put pressure on yourself to muster that excitement if you genuinely don’t feel it. Because you can still be a good teacher without it. And even the best teachers who do feel a lot of excitement about what they do probably have days where that excitement is hard to conjure.

Which is to say, if teaching was an absolute miserable slog for me and that dread I felt at first never went away, I might have been smart to take that as a sign that I should find a different specialization for myself. But even when there’s no magic flow state to my teaching, I feel like I do just fine.

 

 

Teaching online: lessons learned

Image by Gerd Altmann from Pixabay

Now that the coronavirus crisis has forced a lot of faculty members to move their classes online, I’ve been spending some time thinking about my own online teaching. I’ve been teaching asynchronous online information literacy courses in one environment or another since about 2012. In fact, I’ve been teaching my course exclusively online for the last five years.

My earliest experience teaching online was one in which I had to convert a course I’d planned on teaching in-person to an online one somewhat unexpectedly (because I was moving out of state) but I had plenty of time before the course’s start date to make the change. That was stressful enough. I can’t imagine how stressful it must be for professors (and their students) to be converting their classes so abruptly now and in these circumstances. Likely my own reflection will be of limited use to instructors in those situations, but I thought I’d share them now anyway because they’re on my mind and they might come in handy for someone, somewhere.

Simple is better: The first two times I taught online, I adapted a format of instruction that was intended to imitate the Team-Based Learning model created by Larry Michaelsen, which I’d used with some success in my in-person courses. The format I came up with worked well enough that I got my first peer-reviewed article out of it back in the day but from the student point of view, it was a bit of disaster.(1) There were too many moving parts: individual quizzes due on one day, team quizzes due another, individual activities that needed to be completed, and team projects that needed to be coordinated. And everything had to be done in a set order. It was too much to keep track of, for my students and for me.

The structure I have now is one that I came to after many iterations. It is much simpler. Each course module has its own folder, clearly labeled with a beginning and end date for that module. The folder becomes available on the first day of the module and remains available for the rest of the course. In the folder is everything that students will need to complete by the end of the module. The items are listed in the recommended order of completion but everything is due on the same day so the students have the flexibility to decide for themselves which tasks they want to tackle first. There are no group projects but there are discussion activities.

That’s it. That’s all there is. To some, this may sound like an obvious way to organize things but it took me a long time to get here and overall the student response has been positive. They appreciate that this structure respects their time and makes clear where their attention should be in a given week. They also really, really like having a single due date for everything in the module.

Civility can’t go out the window: My second time teaching online, I had a student who would write me long, angry screeds multiple times a day using capital letters, bold fonts, and different font colors telling me everything he hated about the course and why I was a terrible teacher.

As I said, my first few outings with online teaching were less than successful, so he had good reason to be irritated but the speed with which this turned into harassment really caught me off guard. Soon, he had recruited other students in the course to his cause. Many of them were worried that the glitches with Blackboard and the wonky setup I had chosen for the course would negatively affect their grades. Several even used the “my tuition pays your salary so you should give me the grade I want” line of reasoning in outlining their complaints against me.(2)

Good times.

I’m certain that this level of vitriol never would have happened in an in-person course, no matter how poorly designed that course was. Because in an in-person course, the instructor and students are more than just names on a screen to each other: they’re people you have to look in the eye at least once or twice a week. It’s a lot harder to reach this level of outrage when that’s the case, which is a big part of why it took me by such surprise when it happened.

These days, I have a strict policy in my syllabus about online civility. At least once a semester, I respond to a student’s angry e-mail by acknowledging their right to be upset but also informing them that I won’t address their concerns until they revise their original message so that it adheres to this policy. For the most part, this has been a successful strategy for me and is one I would strongly recommend for anyone teaching online.

The importance of boundaries: In an online course, there is a lot of pressure to be available 24/7. Students’ questions can appear in your inbox any time of the day or night and since you won’t be seeing them in person, it feels like you need to answer right away. At least, that’s how I felt when I first started teaching online. As soon as those long, angry screeds I mentioned before appeared in my inbox, I would go to work responding to them. Sometimes it would take me hours and the next one would appear while I was still in the middle of responding to the first one.(3)

I don’t do that anymore. Instead, I state clearly on my syllabus that when students e-mail me a question, they can generally expect a response within one business day. I also tell them that I don’t respond to work e-mails outside of normal work hours, which are 9 a.m. – 5 p.m., Monday through Friday. So if they e-mail me over the weekend, they won’t hear back from me until Monday.

And then I hold myself to that rule.

Which is to say, if I happened to check my e-mail on a Saturday and saw that the students in my course were having trouble accessing that week’s quiz, I wouldn’t wait until Monday to fix it and respond to them. But generally speaking, I’m pretty strict about keeping to those stated boundaries. Let me tell you: it has saved my sanity on more than one occasion.

And for the most part, students are okay with it. In fact, the feedback they’ve given me seems to indicate that they like having such clear information about when and how I’ll communicate with them.

As long as it doesn’t affect their grade, of course. Because there really have been times when students couldn’t access a quiz or other assignment and I don’t know about it until late in the game. Along with my hours of availability, I also state in the syllabus that students’ grades will never be negatively affected by any delay in response from me. So if a quiz can’t be accessed, the quiz gets an extension. If a student needs clarification on the expectations for an assignment in the hours before that assignment is due and I don’t get back to them in time, I give them a little extra time to complete it if they need it. It only seems fair that this is the case.

 

It’s all a learning experience: Anyone who teaches knows that the act of teaching is in and of itself a learning experience. Getting it right takes time, no matter whether you’re teaching in person or online. Professors who have found themselves teaching online so unexpectedly may not experience the level of disaster I did when I first started teaching online. Or they may experience problems I haven’t even thought of. But I know it always helped me to remember that the inevitable mistakes I made were opportunities for growth. Some things will go well. Some things won’t. It will all be useful.

*

(1) I have it on good authority that this is the case because one of the students in that class is now a colleague/friend at the library where I work and it comes up in conversation sometimes. Luckily, his experience in the course was not enough to scare him away from the LIS field altogether.

(2) Lucky for me, I was not on the tenure track at the time, so the evaluations from this course weren’t included as part of my tenure file when the time came.

(3) These days, I’m a little more secure in myself as a teacher and in my professional standing and would never put this much work into responding to this level of incivility, except in the manner I mentioned above: refusing to address the concern until the student rewrote their message so that it adhered to the relevant course policy.

 

Assessment and the contextual nature of research

Image by Wokandapix from Pixabay

So last month when I did a webinar for the GLA Carterette Series on some of my ideas for incorporating the contextual nature of research into information literacy instruction, there were a lot of great questions at the end about assessment. In answering them, I realized that this was something of a hole in my discussion of this topic and I wanted to see if I could address some of it here.

First, it might help to know why assessment is such a blind spot for me. Basically, the culture around assessment in my current institution is a lot different from what I think the norm is for most libraries. I experienced something closer to that norm at my previous institution, where we were asked to constantly assess student learning and some part of the library’s value (not to mention our value as a reference and instruction department within the library) was directly tied to our program-level learning outcomes and how well our students met those outcomes. All of this was, in turn, very closely tied to questions of student retention and the role the library played in the institution’s retention efforts.

Where I am now, there is certainly interest in making sure that what we teach contributes toward student learning and student retention. And there are conversations about finding a way to assess our teaching in order to speak to our value both in the library and on campus. But because instruction responsibilities here are so fragmented, any assessment effort on this level would require buy-in across several departments in the library. As you can imagine, there would be some difficulty there. For now, everyone just kind of does their own thing. That’s been a big part of what’s allowed me to take more creative approaches to my teaching, which is an aspect of my job that I’m very grateful for.

But these more creative approaches aren’t exactly useful if students don’t learn anything as a result. Hence: it’s time to talk about assessment.

I’ve mentioned before that part of the reason the ACRL Standards focused on basic research skills was because those are the things we can assess. It’s much easier to assess whether a student can successfully identify a scholarly source in a library database than it is to assess a change in their way of thinking. How do you measure something like that?

Of course, this is a question we’ve all been struggling with to one degree or another since the advent of the ACRL Framework, which uses threshold concepts instead of learning outcomes. Threshold concepts are literally all about changing someone’s way of thinking.

Teaching about the contextual nature of research is in a large sense about changing the way students think about research. It’s asking them to recognize that the conventions and methods of research are going to be different depending on the context in which research is taking place. Not just disciplinary contexts, but contexts outside of academia as well.

No matter what context of research you’re working with, there are going to be skills involved. So one idea for assessing the contextual nature of research is to determine what the skills associated with the context(s) you’re teaching are and assessing students’ ability to not only perform those skills but recognize the appropriate context for those skills. For example, if a student is searching for or citing a peer-reviewed source when you’ve asked them to perform the type of research associated with a non-scholarly or non-academic context, they’re showing that they have good research skills but that they’re not applying them to the correct context.

This is something that can be captured in a number of ways. You can observe a student’s information behavior to judge whether it’s appropriate to a given task. You can have the student create a research product and judge how well they show awareness of the conventions of a particular type of research. You can create a video that explains the conventions of a particular research context and then quiz students on their understanding of what they watched.

Of course, being able to judge whether students are using skills and following conventions appropriate to a particular context requires establishing what those appropriate skills and conventions even are. Not to mention establishing what the contexts of research might be.

In my own work, I’ve suggested a few very broad categories or “genres” of research, including academic, scholarly, personal, professional, scientific, and creative research. I even outlined some of the characteristics of these genres in my article introducing these ideas. But this outline was meant to illustrate a point rather than act as a guide. Clearly, more work needs to be done here.

But that doesn’t mean you can’t teach the contextual nature of research until that work is done.

In my own classes, I have quizzes that students take after reading or listening to a lecture that I’ve written on a given topic (it’s an online class). These lectures address the contextual nature of research in mostly general terms and I test students’ understanding of this concept by including questions like the following on the associated quiz:

What type of research are scholarly, peer-reviewed articles most appropriate for?

  • Academic/scholarly research
  • Personal research
  • Professional research
  • Creative research
  • All research, no matter the context

 

It’s a simple question that tells me a lot about how much students understand about this concept even without a lot of specifics about the conventions of each type of research. Students who get it right have shown me what they’ve learned. Students who get it wrong—like the surprising number who try to argue that peer-reviewed sources should be considered appropriate for all types of research because their other professors have always told them that they are the “gold standard” of credibility even after I’ve told them all the reasons this isn’t actually the case—show me that there’s still a ways to go before they cross that threshold of understanding.

I also had an experience recently where I participated on a committee whose charge was to create and implement a library research award for undergraduate students. As part of that work, the committee had to come up with a way to evaluate the work we were seeing, which could come from any discipline being studied on campus. We wanted to make sure the award process was open not just to students who had completed standard research papers but also those who had done research in connection to more creative projects and we needed a rubric to reflect that.

We ended up adapting a rubric (with permission) from one that had been used by several other institutions. But where the original rubric mentioned skills appropriate to a particular discipline, we substituted the phrase “appropriate to the context.”  That might seem like a small change, but not all research takes place within an academic discipline. We also wanted to make sure that students who had conducted their research in more creative contexts knew that they were eligible for the award as well. Either way, the wording is a way to capture that an excellent research project is one in which the student applies skills and conventions appropriate to the context of the research.

So there’s not as much concrete information about assessment here as I would like. Like I said, assessment tends to be a little under my radar for a variety of reasons but this is something I’m going to continue to think about and share some thoughts on in the future. If anyone else has thoughts, I’d be interested in hearing those as well.

 

 

 

The Annotated Bibliography as an Establishing Shot: Part 2

So I realize there’s a lot of chaos and confusion going on for a lot of people right now. I’m hoping to write a post later this week about how the coronavirus is affecting things for me and my library but before we get to that, I did promise that I would talk about how things went with the reflection piece of the “establishing shot” annotated bibliography project I wrote about last week went. So this is that.

Like I said before, the purpose of the “establishing shot” annotated bibliography was twofold. First, it helped me understand where the students were at with their research skills before they’d received much or any instruction from me. Second, completing the annotated bibliography at the start meant that it could then be used as a tool for reflection at the end. Students could look back on it and comment on how they had grown as researchers since the beginning of the course.

Just like with the annotated bibliography, I was super apprehensive about the reflection piece, mostly because a big chunk of the students’ grades would be riding on it and I didn’t want to receive the same kinds of rote responses I had so often seen in the past when I asked students to reflect on their work. I really had no idea what I was going to get.

Friends, I was amazed.

Read More »

The annotated bibliography as an establishing shot: Part 1

A while back, I wrote a post about the article “Documenting and Discovering Learning: Reimagining the Work of the Literacy Narrative” by Julie Lindquist and Bump Halbritter. In this article, Lindquist and Halbritter discuss their use of the narrative essay as an “establishing shot” at the beginning of their composition course and how this helped them get a sense of students’ writing skills before they’re received much writing instruction. They then used the narrative essay as an artifact for students to reflect on at the end of the course.

This article inspired me to wonder what would happen if I used a similar strategy with the annotated bibliography assignment in my information literacy course. What if I put the annotated bibliography at the beginning of the course instead of at the end?

Well, I tried it out for the first time this quarter in my fully online, asynchronous course. This is the first in a two-part post on how things went. Today, I’m going to focus on the annotated bibliography piece. Next time, I’ll talk about the reflection.

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Thoughts on Learner-Centered Pedagogy: Principles and Practice by Klipfel & Cook

Image by Evgeni Tcherkasski from Pixabay

I recently had the opportunity to read through Learner-Pedagogy: Principles and Practice by Kevin Michael Klipfel and Dani Brecher Cook. The book came to me as I was thinking about what a book project related to some of the ideas I’ve been sharing in this blog might look like and, in reading it, I was delighted to find that a) scholarly, well-researched books do not have to be dry and boring and b) there were some surprising connections between the authors’ work and mine. Because of that, I decided it might be worth sharing some thoughts on the book overall.

What it’s about

Klipfel and Cook’s central thesis is that information literacy instruction can benefit greatly from a pedagogical approach in which we take seriously the idea that who learners are as people matters in the context of learning. They lay out the theory behind learner-centered pedagogy and some related ideas from fields like psychology. They also offer some practical examples of what learner-centered pedagogy looks like in the instructional environments in which librarians are most likely to find themselves, including one-shot sessions and reference desk interactions.

What I especially liked about this book was how Klipfel and Cook drew from their own personal experiences and life stories to make their case. A story that particularly stood out was one in which Klipfel, as a student, told his librarian that he wanted to research Johnny Rotten for a project on important historical figures only to be told that this was not a scholarly enough topic and he had to pick something else. According to Klipfel’s librarian, writing about Johnny Rotten was not “real research” even though it was a topic that mattered to him personally.

This artificial line between what counts as an “acceptable” or “scholarly” research topic and what students might actually be interested in is, in my opinion, really key to understanding why students hate research so much. To address this issue, Klipfel and Cook turn to the subject of curiosity.

 

Putting curiosity back in IL learning

In Klipfel and Cook’s view, a learner-centered approach to information literacy is one in which students learn to think well about what matters to them, which involves engaging with learners’ curiosity and teaching them to think critically about what they find.

I happened to be reading this book around the same time I was implementing (yet another) new approach to the annotated bibliography project that I use in my credit-bearing information literacy course. I’ll be sharing more details about this soon, but for now the important thing to know is that I used to start things off by asking students to think about and comment on their role as information creators and then pursue a research topic that was in some way related to what they shared. This was less than successful in no small part because I had trouble convincing the students that they were, in fact, information creators. Anyway, this semester I decided instead to open the course with some information on the role of curiosity in research and then ask them what they were curious about.

The answers I got were everything from questions about what actually happened in the Civil War to the kind of creatures that live in the deep sea to how the Marvel Cinematic Universe came to be to Chinese internment camps in the United States during World War II to how the Kardashians became so famous. Some of these were topics students had become curious about in other classes and genuinely seemed to want to learn more about. Others were ones that they just enjoyed or were enthusiastic about.

And that enthusiasm was obvious. Even before they started researching, some of the students were sharing discussion posts that were practically essays in and of themselves. In reading Klipfel and Cook’s book, I think part of this might have come from the fact that in sharing their curiosity, they were sharing part of themselves as people in a way that went beyond rote icebreakers.

I hadn’t thought of it that way before. While I can’t say that the rest of the course adhered to the ideas Klipfel and Cook discuss (for reasons outlined in a minute), even just that accidental step was enough to show me that this is something worth pursuing further.

 

The instruction environments of the wild librarian

Throughout the book, Klipfel and Cook offer a number of examples of learner-centered pedagogy in action, most of which are focused on teaching in the context of the one-shot session. But they also take the time to consider instructional opportunities as they are represented at the reference desk and in doing so make a good case that big ideas like these can be applied even in relatively small teaching moments.

Toward the end of the book, the authors include an entire chapter on technology where they weigh in on whether gizmos and gadgets like clickers and chat reference enhance or hinder opportunities for learner-centered pedagogy. Their verdict in most cases is “it depends” but their thoughtful critiques of each tool that they describe are well worth a read whether you find yourself generally in favor of incorporating fancy technology into your teaching or not.

Despite this, one thing Klipfel and Cook don’t really touch on is what learner-centered pedagogy looks like in the context of online teaching. I’m curious about this mostly for selfish reasons: the credit-bearing course I teach is fully online and asynchronous. I’ve been teaching this way for about six years now and from the start it was a challenge to get the students to think of me and their fellow classmates as actual people rather than just names on a screen. Like, I had to implement very specific policies around civility and etiquette in reaction to some of the ugly behavior students have directed toward me and toward each other simply because they’re in an online environment instead of an in-person one. This behavior was always the exception rather than the rule but it never would have happened in a traditional classroom.

In a situation like that, how do you connect with students as people when they barely think of you as a person? I realize this isn’t likely to be as common of a question among librarians as the ones Klipfel and Cook do address since having a credit-bearing course at all is relatively rare, much less one that’s fully online. Still. It was something that came up for me when reading this book that I would personally like to learn more about.

 

All in all, I really enjoyed Learner-Centered Pedagogy. It gave me a lot to think about. If you have any interest at all, it’s definitely worth checking out in more detail.

In defense of “finding and evaluating information”

Image by Ryan McGuire from Pixabay

It used to be that if I found myself in a situation where I had the opportunity to give an elevator speech about information literacy to a non-expert, I would start by telling them that information literacy basically meant teaching people how to find, evaluate, and use information. It was a convenient sound byte that succinctly summed up how the ACRL Standards described information literacy. It was also easy for someone who had never heard of information literacy before to understand.

But I felt dirty saying it. Information literacy, I knew in my heart of hearts, was far more interesting and valuable and important than this overly simplified description made it sound. Describing information literacy in this way only perpetuated the misconception that it was a basic or even remedial skill. Something you only need an hour or so to effectively teach.

Then the Framework came along and offered me a new definition of information literacy. That new definition captured the nuances of information literacy much better than the one reflected in the Standards. It was also a paragraph long and not easy to condense into a concise little speech. At least, not in a way that would adequately convey what it meant to someone who was new to the topic.

So I continued to hold my nose and use the same old description. Information literacy, I told people, is about finding, evaluating, and using information.

Gross.

Or so I thought.

Recently,  I found myself sitting in a meeting with two colleagues, whom I respect very much, and a non-library faculty member who had long been an important advocate of our IL program. We were brainstorming a list of information literacy resources the faculty member could bring to her department but we needed a way to describe what the resource was about that these other faculty members, who were very smart people but less familiar with information literacy, could easily understand. One that was free of library jargon.

The words “finding, evaluating, and using information” came out of my mouth. My librarian colleagues quickly shot me down because this description, as I myself had argued many times, oversimplified information literacy.

Strangely, I found myself defending it.

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Selected Resources: “The Practice and Promise of Critical Information Literacy”

You may not be aware of this, but every year the ACRL Instruction Section Teaching Methods Committee puts out two lists of Selected Resources, one focused on teaching methods and instructional design and the other focused on assessment. These lists feature articles and other materials that have been published the previous year that are worthy of note. It’s a resource that doesn’t get as much use or attention as it should, so I’ve decided to assign myself the homework of making my way through each item on last year’s lists and write about it here.

Today we’re all about “The Practice and Promise of Critical Information Literacy” by Eamon C. Tewell.

Disclosure: I am currently a member of the ACRL Instruction Section Teaching Methods Committee, which selects and evaluates materials for the Selected Resources lists. I played a role in the selection process and reviewed several of the items that ended up on the final list as part of that process.

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The Ballad of Purdue OWL

There was a conversation recently on one of the library listservs concerning recent changes to Purdue OWL, a commonly-recommended site that in the past has always provided credible and accurate citation guidance as well as some great academic writing advice. Apparently, the site was bought by (or is now in partnership with) Chegg, a company that basically encourages students to use AI to do research and write for them because clearly that’s the best way to actually learn anything.

Apparently this change happened almost a year ago but some of us (including me) are just realizing it now.

The librarians in the e-mail chain had some good alternatives to recommend, including Excelsior OWL and some others. I know we have a pretty good Citation Guide at my own library that’s kept pretty up to date.

Still. I’m in mourning.

There is no user-friendly way to learn about citation. There just isn’t. The actual publication manuals are labyrinthine. The sites that generate citations for the users don’t actually teach them anything about how to cite and are also inaccurate. Purdue OWL was the one resource I could point students to and be able to say, “This is a credible source of citation information that’s relatively easy to understand.”

This was a resource I shared with students at the reference desk, in my classroom, and in my side gig as an online writing tutor. Whenever a student came to me with a question about citation, it was the first place I looked for an answer to recommend.

To be clear, the citation information on the site still seems good. The many advertisements that follow you around (including everyone’s favorite: the autoplaying video) don’t necessarily change that. But now that it’s attached to a site like Chegg, it’s hard to recommend it without at least some reservation. Because students might come for the citation help, but they’ll stay for the promise of homework assistance that looks an awful lot like cheating.

More than that, though, Purdue OWL was my own go-to resource for citation help.

Generally, I use APA to cite because that’s the citation style I’m most familiar with by virtue of being an online writing tutor for a graduate program where APA was the standard. Some library journals use APA, including the first few that I published in. But a lot of the big ones use Chicago style.

I did not take this into account when writing my article “Research is an Activity and a Subject of Study.” If you take a look at that article, you’ll see that there are probably around 80 sources cited. Originally, all of those citations were in APA style because the decision to submit it to College & Research Libraries, which uses Chicago style, came later in the process. Before submitting it for review, I had to convert all 80 or so citations to Chicago, a style I had never used before. And I had to do it by hand.

In short, FML.

While the submission guidelines for the journal are helpful in showing what they are looking for in terms of citation, I still stumbled on many questions along the way. Questions that I answered using Purdue OWL.

This is a story I tell students often. First, because it’s hilarious seeing their reactions to the idea of citing 80 sources when they are daunted by idea of citing 3-5. Second, because it shows that I’m recommending them tools that I use myself. And third, because I think it helps them to know that even as someone who’s required to do research and publish as part of my job, I don’t have all of the rules memorized and I probably never will. So it’s okay if they don’t either.

The change at Purdue OWL doesn’t prevent me from still being able to do this, obviously. But it’s just one more asterisk to affix to another on a rapidly diminishing list of learning resources that could be recommended without reservation.